Above all we are beside you and listen to you
Your opinion matters the most to us and we encourage you to tell us our mistakes, so that we can continue to provide increasingly integrated hosting and support services.
If you feel that we have provided anything less than Extreme Support with your purchase of hosting services from Top.Host, please contact us as soon as possible and we will:
investigate the incident and immediately pinpoint the source of the problem. We will establish a plan of investigationof the ticket aiming at its resolution and non-recurrence in the future.
provide you with direct contact, if desired, with a Technical Supervisor until the problem is resolved.take take 100% responsibility! If you are not satisfied with how your problem is being handled, thenyou can stop your collaboration with Top.Host and we will refund the money of the remaining hosting time, provided you have no outstanding debt and have not violated the Terms of Use of Top.Host
