3 important changes we ‘ve made to our Extreme Support in 2019

TopHost Extreme Support

Last week (7-12/10), for the third year in a row, we celebrated the National Customer Service Week which is being organised by the National Institute of Customer Service in Greece. Our office was filled with fun activities and happy faces, as well as games and a common brunch in order to thank and honor our people: the team that is daily by See more →

Top.Host is now running at 10Gb/s

10Gbs Tophost

Would you like your site running at an incredible speed? Never have to see that irritating “loading” icon and never ever hear another complaint, about your website and its streaming? We want the very same thing for every site our infrastructure hosts! Over these past years, we have been going above and beyond towards achieving that and in July 2019, we have See more →

Enartia supports GRNOG!

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In our industry, collaboration with others is vital for our success. By working together with other companies that do similar and related things, sharing knowledge, know-how, and experiences we all move forward faster. In the Greek Network Ecosystem, which is composed of ISPs, like OTE, Wind, and Forthnet, and content providers like us, Hostmein, and Skroutz, the go-to place for cooperation and See more →

Highlights of WordCamp Europe 2019

wordcamp 2019

WordPress is the most popular content management system. It is used by 34.1% of all sites at the moment online, according to w3tehcs. In short, many people love WordPress. And we at TopHost are no exception. This is why every year we take part in WordCamp Europe. This year, date had been set for Berlin. The big celebration of the European WordPress See more →

Working Remotely: Benefits & how we apply it at TopHost!

remote_work

We are from the lucky ones: our entire “office” is literally within a computer. Wherever this computer might be, our office comes along. That is why, almost one year ago, we introduced remote work as an option. We can work from wherever we feel like, for specific days each month! Below I am going to present to you the benefits that working See more →

Our New Year’s Cake cutting event was full of imagination!

vasilopita_Tophost_out

On the New Year’s Day, it’s a tradition in Greece and in eastern Europe in general, to cut a bread or a pie that contains a hidden coin – find it and you’ ll have luck for the next 12 months! We cannot start a year without the so-called “Vasilopita”. And this is not just a family affair. Companies do have their See more →

We have been awarded the Organization of the Year in Customer Service!

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TopHost’s core, reflecting the general concept of Enartia Group, is customer service. We aim at providing customer service that is friendly, prompt, effective and… wow! Most times we manage to receive positive feedback and great comments. Maybe there are some weaknesses, but through our communication, we identify our mistakes and constantly improve ourselves. In all cases, the biggest prize we receive for See more →

E-volution awards 2019: We won the Gold award for our B2B services!

evolution_awards_tophost

E-volution awards, organized by Marketing Week and Boussias Comminications in cooperation with ELTRUN, were here for yet another year, to reward the companies with the best practices in e-commerce and entrepreneurship! The prize-giving ceremony took place on December 12th, in Athenaum InterContinental Athens. And as you may have already guessed, we were also present, and of course, nominated! Our team was quite See more →

5 thoughts we have after attending Digitized18

digitized18

At TopΗοst we enjoy observing advancements and always learning new things, in order to constantly better ourselves! So, we couldn’t help booking tickets for Digitized18, a conference that through interesting speeches manages to inspire designers, as well as each and every single one of us working on creativity in digital media. On November 24, we headed to Onassis Cultural Center. We put our See more →

Top.Host Support: Two more awards in Customer Service!

Top.Host Support: Two more awards in Customer Service!

We did it again! A few days ago, Top.Host and Papaki‘s support team, under the Enartia brand, received two major customer service awards: “Customer Service Call Center (Small Organization)” and “Team of the Year: Customer Service (Small Organization)”! This year, we participated in the National Customer Service Awards for the 3rd consecutive year and achieved our second, but double distinction. What has See more →